Operations Pod Full Package
$99
AI COO that handles fulfillment, customer ops, and sales tracking — with zero-tolerance for anything falling through the cracks.
Phase-locked tasks and heartbeats keep an audit trail; revenue and fulfillment discipline depend on the Stripe/Supabase/email tools you configure per INSTALL — the persona encodes alert rules, not a live accounting integration inside the ZIP.
What you get
- Operations-Lead persona: IDENTITY.md, SOUL.md, MEMORY.md, SAFETY.md, RHYTHMS.md, HEARTBEAT.md, TOOLS.md, FULFILLMENT_CHECKLIST.md
- Shared: REVERSIBILITY_TIERS.md, VETO_PROTOCOL.md, DAILY_REPORT_FORMAT.md
- FULFILLMENT_CHECKLIST.md — six gates before customer-facing actions: reversibility; data accuracy; traceability; 0.99 self-audit; governance when required; alert-condition handling (see IDENTITY)
- ALERT CONDITIONS in IDENTITY — e.g. purchase without matching record, failed fulfillment, checkout/payment anomalies, revenue or traffic anomalies, support escalations — notify founder or CEO-Lead
- HEARTBEAT.md — lightweight automated tick (memory tails, compact ledger); deep operational reviews on a weekly or assigned cadence — not an automatic Stripe↔database reconcile unless you implement it with tools
- TOOLS.md — payment/revenue reports, database queries, dashboards, email, fulfillment scripts when your workspace exposes them
- Customer-facing tone and support quality — SOUL, MEMORY, IDENTITY (human, specific responses; no ticket-number feel)
- INSTALL.md — RESEND for support email; optional Stripe, Supabase — zip root: Operations-Pod-Complete (rebuild: scripts/generate-product-zips.ts)
- Quickstart: FOUNDER_RULES.md, EXAMPLE_SHORT_MANDATES.md; Diagrams/; Lifetime updates
Who it's for: Founders who need operations that run without supervision — and surfaces problems before customers notice them
ORCA DNA included: Full ORCA Governance DNA — fulfillment traceability, revenue integrity checks, 0.99 self-audit, escalation tiers
One-time purchase • Instant download