Operations Pod
$99
AI COO that handles fulfillment, customer ops, and sales tracking — with zero tolerance for things falling through the cracks.
Phase-locked tasks and heartbeats keep an audit trail; revenue and fulfillment discipline depend on the Stripe/Supabase/email tools you configure per INSTALL.
What you get
- Operations-Lead persona: IDENTITY.md, SOUL.md, MEMORY.md, SAFETY.md, RHYTHMS.md, HEARTBEAT.md, TOOLS.md, PHASES.md, JOB_DESCRIPTION.md, FULFILLMENT_CHECKLIST.md
- Shared: REVERSIBILITY_TIERS.md, VETO_PROTOCOL.md, DAILY_REPORT_FORMAT.md
- FULFILLMENT_CHECKLIST.md — six gates before customer-facing actions
- ALERT CONDITIONS in IDENTITY — purchase without matching record, failed fulfillment, checkout/payment anomalies, support escalations
- HEARTBEAT.md — lightweight automated tick; deep operational reviews on a weekly or assigned cadence
- TOOLS.md — payment/revenue reports, database queries, dashboards, email, fulfillment scripts
- Customer-facing tone and support quality — human, specific responses; no ticket-number feel
- INSTALL.md — RESEND for support email; optional Stripe, Supabase — zip root: Operations-Pod-Complete
- Quickstart: FOUNDER_RULES.md, EXAMPLE_SHORT_MANDATES.md; Diagrams/; Lifetime updates
Who it's for: Founders who need operations that run without supervision — and surface problems before customers notice them
ORCA DNA included: Full ORCA™ Governance DNA — fulfillment traceability, revenue integrity checks, 0.99 self-audit, escalation tiers
One-time purchase • Instant download